Terms & Conditions

1. Acceptance of Terms

By accessing and using the GiftShop website (www.giftshop.com), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website.

2. Account Registration

To place orders on GiftShop, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your password
• Accept responsibility for all activities under your account

3. Products and Pricing

Product Information

We strive to display accurate product information including descriptions, images, and prices. However, we cannot guarantee that all information is completely accurate.

Pricing

• All prices are in Indian Rupees (₹)
• Prices are subject to change without notice
• Additional taxes may apply as per government regulations
• Shipping charges are calculated during checkout

4. Orders and Payment

Order Confirmation

Your order is confirmed only after we receive payment and send you a confirmation email with order details.

Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Cash on Delivery (for eligible orders)

Payment Security

All payments are processed through secure payment gateways. We do not store your credit card information on our servers.

5. Shipping and Delivery

Delivery Timeline

• Standard delivery: 3-7 business days
• Express delivery: 1-2 business days (additional charges apply)
• Delivery times may vary based on location and availability

Shipping Charges

• Free shipping on orders above ₹999
• Flat ₹50 shipping charge for orders below ₹999
• Additional charges for remote locations may apply

6. Returns and Refunds

Return Policy

You may return products within 7 days of delivery if:

• The product is in its original condition
• Original packaging and tags are intact
• The product is unused and undamaged

Non-Returnable Items

• Personalized/customized products
• Gift cards
• Perishable items
• Intimate or sanitary products

Refund Process

Refunds will be processed within 7-10 business days after we receive the returned product. The refund will be issued to the original payment method.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of GiftShop and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

GiftShop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.